Shipping policy

FREE STANDARD SHIPPING AUSTRALIA AND NEW ZEALAND WIDE ON ORDERS OVER $150 AUD.

Once you place your order, you will receive an order confirmation via email. All orders are dispatched within 1-3 business days of the order being placed.

During sale periods and promotional events, please allow additional time for order processing and dispatch. We appreciate your patience and will have your order on its way as soon as possible.

We provide FREE standard delivery Australia and New Zealand wide via Australia Post on all orders over $150.00. 
You will be provided with tracking details as soon as your order has been dispatched.
Please see below cost and estimated delivery timeframe via Australia Post:

LOCATION:

 

STANDARD Delivery

Cost (AUD) / ^Estimated Timeframe 

 

 EXPRESS Delivery 

Cost (AUD) / ^Estimated Timeframe

AUSTRALIA  

 

$9.95 for orders under $150

FREE for Orders over $150

 2-5 business days 

$14.95

 1-3 business days 

 
NEW ZEALAND

 

$12.95 for orders under $150

FREE for Orders over $150 

4-7 business days 

 $25

 2-5 business days 
 

INTERNATIONAL SHIPPING

Once you place your order, you will receive an order confirmation via email. All Orders are dispatched within 1-3 business days of the order being placed. 

During sale periods and promotional events, please allow additional time for order processing and dispatch. We appreciate your patience and will have your order on its way as soon as possible.

Please see below current cost and estimated international delivery timeframes  which has been updated to reflect current international delivery timeframes due to COVID-19. All STANDARD international deliveries are sent via Australia Post and all EXPRESS international deliveries are sent via Australia Post or DHL EXPRESS:


LOCATION:

 

STANDARD Delivery

Cost (AUD) / ^Estimated Timeframe 

 

 EXPRESS Delivery 

Cost (AUD) / ^Estimated Timeframe

UNITED STATES

 


$27.00 (AUD) 

5-10 business days

Tariffs, duties and taxes included in price paid at checkout. No unexpected charges on delivery.

 

$45.00 (AUD)

3-6 business days

(Sent by Australia Post International EXPRESS)

Tariffs, duties and taxes included in price paid at checkout. No unexpected charges on delivery.

CANADA 

 

$27.00* (AUD) 

Duties and taxes included in price paid at checkout. No unexpected charges on delivery.

5-9 business days

$45.00 (AUD) 

3-5 business days

(Sent by Australia Post International EXPRESS)

Duties and taxes included in price paid at checkout. No unexpected charges on delivery.

 

 

UNITED KINGDOM 

 

 

$27.00 (AUD) 

5-9 business days

Duties and taxes calculated at checkout. No unexpected charges on delivery.


$45.00 (AUD) 

3-5 business days 

Duties and taxes calculated at checkout. No unexpected charges on delivery.

 

SINGAPORE 

$25.00* (AUD) 

5-8 business days



$40.00* (AUD) 

3-5 business days

 

INTERNATIONAL

(Rest of the world)
Not currently available 


$49.00* (AUD) 

3-8 business days 

(Sent by DHL EXPRESS)

FREE* FOR ORDERS OVER $350 AUD
 

*Please note when shipping internationally, our postage charge and final transaction at checkout may not include any potential import tax or duty fees that may be applied by customs in the country where the parcel is delivered to, unless stated otherwise above. In this case, any duties or taxes incurred upon delivery will be the responsibility of the delivery recipient prior to delivery. 

Should the parcel not be able to be delivered due to the recipient not wanting to pay these fees, or should the parcel be returned to us due to incorrect address and information or non collection from a depot, you will receive a refund of your original order amount LESS inbound and outbound freight costs and a $30.00 (AUD) processing fee.

^ Estimated shipping timeframes exclude time held in customs and any unforeseen circumstances outside the control of the shipping carrier such as severe weather events that may hold up a shipment.